Terms of Service
Effective Date: Apr 8, 2024
Last Updated: Mar 8, 2024

1. Who we are

Plurk is dedicated to fostering a welcoming and open environment where users can freely express themselves and engage with others on the platform. Personalization of Plurk's services, which is tailored to the individual activities of each user, provides a customized experience that highlights content and communities of interest. Users can shape this personalized experience through "Settings." The Plurk team is committed to continuously enhancing the platform's offerings and is devoted constantly to innovating new aspects of services moving forward.

The nature of the content on Plurk may be fun, serious, or anything in between. Plurk offers a broad scope for content that is deemed acceptable and has outlined our content policy for unacceptable content at https://www.plurk.com/content-policy. If you are unsure whether the content that you want to submit is acceptable, follow this simple principle: maintain sufficient respect for others so that everyone can enjoy Plurk.

We are diligently working on new features and products, aiming to enhance Plurk as a platform. In pursuing these developments, should certain aspects of features or services pose business risks to Plurk, we may modify, discontinue, or cease them. We strive to provide continuous, uninterrupted services, but there may be occasions when changes or discontinuations occur that are beyond our control. In such occasions, it may not be possible to access your content, and we are not liable for any inconvenience or interruption that may arise.

2. Age Restriction

By using our services, you confirm that you have reached the age of 13 or older and comply with the minimum age requirements prescribed by your country's laws. If you agree to these Terms of Service ("These Terms") on behalf of a company, organization, government, or any other legal entity, you represent and warrant that you have the authority to act on its behalf and to bind the entity to These Terms. In this context, "you" and "your" will refer to the entity you represent.

3. Privacy Policy

Our privacy policy, available at https://www.plurk.com/privacy, details the methods by which we collect and process your data that you provide us when using our services. By using the services, you acknowledge and consent to Plurk's collection, usage, and sharing of your information in accordance with our privacy policy, which may include transfer and storage of your data in various countries or regions.

In addition, Plurk may disclose your personal information to third parties or use it beyond the specific purposes stated in our privacy policy for the purposes listed below:

  • to respond to requests from judicial, police, or any other authorized authorities for investigative purposes.
  • to protect the public interest or the rights of us and/or others.
  • to prevent your continued breach of laws and/or the agreements reached between you and us (including but not limited to agreements under These Terms).
  • to safeguard the life, body, freedom, property, transaction content, and/or personal data integrity and safety of users and/or other parties.
  • to carry out other lawful purposes.

Your personal data is protected under the Personal Data Protection Act. To update personal information, please use Plurk's features. We may request certain information to verify the authenticity of your updates. For all other requests, please send an email to [email protected], and we will get in touch with you and address the issue following the receipt of your request.

You acknowledge and consent that for the protection of your privacy, we may examine identity proof before we respond to your requests to verify your identity. Plurk will retain certain items of your personal information, such as your phone number, email, and ID in a non-identifiable format to prevent the data from being re-used for registration. If you opt not to provide certain personal information, you may be unable to complete registration or access some Plurk services.

You bear responsibility for your use of the services and any content you submit and should ensure that they do not violate relevant laws. Only share content that you are comfortable with others seeing. You assume all risks related to the use of, or reliance on, any content made available through our services. We do not assure the content's completeness, veracity, and accuracy, nor do we support any opinions presented through the services. By using the services, you acknowledge the possibility of encountering content that may be considered offensive, incorrect, or inappropriate, and in some instances, potentially misleading. The creator of the content bears sole responsibility for it. We do not necessarily monitor or moderate the content shared through the services and therefore cannot be held accountable for it.

We reserve the right to delete any content that breaches These Terms, such as content that involves copyright or trademark infringement, impersonation, unlawful actions, or harassment. Should you need details on our policies or guidance on how to report or lodge complaints about such infractions, please reach out to our customer service ([email protected]).

4. Service and Account

You are allowed to access and use the services provided by Plurk. You consent that Plurk and its affiliates and partners have the right to insert advertisements within the services and content. You are requested to use the services properly and access them solely via the official API and methods provided by us.

When using the services, you are expected to observe the following guidelines:

  • Do not access or use any private areas, computer systems, and/or technical delivery infrastructures of Plurk.
  • Do not attempt to probe, scan, or test the vulnerability of Plurk’s system or network, or bypass security or authentication measures.
  • Do not access the services by any means other than through the interfaces publicly provided and authorized by Plurk; at the same time, adhere to the robots.txt file guidelines.
  • Do not disrupt the use of other users and/or the operation of hosts or networks and do not disrupt or harm the services by distributing malware, overloading, flooding, spamming, crafting scripts or any other ways.

If you violate any of the above provisions, other provisions set out in These Terms, our content policy, and/or applicable laws or regulations, we may temporarily suspend or permanently delete your account.

For the following purposes, we reserve the right to access, read, retain, and/or disclose any necessary information:

  • To comply with legal requirements or governmental requests;
  • To enforce the Terms of Service or investigate potential breaches;
  • To identify, prevent, or address fraud, security, or technical issues;
  • To respond to user support inquiries;
  • To safeguard the rights, property, and/or safety of Plurk, its users, and the public.

We reserve the right to modify, suspend, or discontinue any aspect of the services at our discretion. All future versions, updates, or other improvements to the services are subject to These Terms, which may be updated from time to time. You acknowledge and consent that we are not liable to you or any third party for any alterations, suspensions, or termination of the services, or any part thereof.

5. Content

"Your content" refers to everything you incorporate into our services, such as uploads, posts, shares, etc. This includes texts, links, GIFs, emoticons, photos, videos, documents, or other forms of media.

You retain the ownership of your content that may be protected by intellectual property rights. We do not own the said content. However, by using Plurk services, you grant us permission to use that content for operational, developmental, or service enhancement purposes under applicable laws. This includes:

  • Using, copying, storing, disseminating, and/or distributing your content in alignment with your use of the services (for instance, we can store and display what you post).
  • Making your content publicly available if you choose to share it with others.
  • Monitoring, altering, translating, and/or reformatting your content.

If your content breaches These Terms, our content policy, and/or applicable laws or regulations, or poses risks or negative consequences to Plurk, we have the right to block, temporarily disable, or permanently remove such content.

6. Plurk Coin Payment

On Plurk, we do not charge you for using the basic features of our services. However, you can purchase Plurk Coins to access additional functions and services. When you make purchases through the official website of Plurk, the payment terms of Plurk shall apply. For frequently asked questions about Plurk Coins, please refer to the detailed explanation here: https://www.plurk.com/help/en/plurk-coins

7. Copyright and Intellectual Property Rights Policy

We respect the intellectual property rights of others and expect our users to do the same. If you have any concerns related to copyright or any other intellectual property rights, please contact us by email at [email protected].

8. Amendment of Terms

We reserve the right to update or modify These Terms at any time. In the event of any changes, the revised terms will be posted along with an updated effective date. For major updates, we will notify you 30 days prior to the effective date of the new terms by emailing the address linked to your account or through our services. Your continued access or use of our services on or after the effective date of the revised terms constitutes your acceptance of the new terms. If you do not consent to the revised terms, you are obliged to discontinue accessing and using our services before these changes come into force. It is your responsibility to regularly check for any amendments to These Terms and related policies. Continued use of Plurk services after such amendments constitutes your acceptance of the changes.

9. Termination of Service

You have the right to stop using Plurk's services at any time and for any reason. To terminate the agreement between you and us under These Terms, you can delete your Plurk account through the web version of Plurk or by using the settings page in the mobile app. Ceasing to use the services will restrict the way your personal information is processed, as described in our privacy policy. In addition, even if the agreement between you and us under These Terms is terminated due to your deletion of the account, the disclaimers set forth in Section 1, as well as Sections 3, 4, 5 (excluding the rights you may exercise under the Personal Data Protection Act because we will delete your personal data after the deletion of your account), 9 and 10 shall continue to be effective.

10. Governing Law and Jurisdiction

We strive to establish clear norms with the hope of minimizing or avoiding disputes between you and us. These Terms shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan). In case of any dispute or disagreement arising from These Terms, both parties shall first attempt to resolve it through sincere negotiations. If an agreement cannot be reached within a reasonable period, both parties agree to submit to the exclusive jurisdiction of the Taipei District Court of Taiwan as the court of first instance.