today has been hell... When the asshole neighbour comes home imediately fills the neighbourhood with smoke, and it's "ah, meh, it's not really that bad, there's bigger things going on in my world and this isn't really important..." Things are right shit.
they would rather have a shitty sales experience, than end up with a "custom build" computer which has screws loose (literally) and be told, "you refused to send us pictures of that," and be told that "customers do this..." is not blaming the customer.