Sookeh says Feb 24, 2013 10:00AM Well good morning! At work and my first customer got all angry cause I wouldn't give them a free upgrade cause they rent through hotwire all
#Athena Feb 24, 2013 04:06PM I hate stuff like that. People just make up their own rules and mad when you deny them.
Sookeh says Feb 24, 2013 04:07PM AthenaP: they claim hotwire told them I'd upgrade them. I even offered to half the normal upgrade charge and that wasn't good enough!
Nutcake Feb 24, 2013 04:09PM A lot of people think if they kick up enough stink they will be given what they want just to get rid of them
Sookeh says Feb 24, 2013 05:19PM Not me. I dig in my heels and smile and nod. It's funny people don't know how to react to people not taking the bait.