almostcool says Oct 08, 2008 02:15PM 10/90 rule. spend 10 percent of your budget on the tool, 90 percent on teh people to interpret the data, as that's the more important part
almostcool says Oct 08, 2008 02:27PM Kyle has put a great deal of tutorials online, excellent resource!
almostcool says Oct 08, 2008 02:38PM dotedguru.com/hew/404 can tell you a lot about what people are looking for
almostcool says Oct 08, 2008 02:47PM a session packed with information. Kyle had to run through a lot of it very quickly, but all the links i've posted above fill in the gaps