raygun01

Juuuust great. Plug in and turn on Mac Pro... Fan turns on insanely loud and I smell something burning. Rotten apple.

77 responses to this plurk

• 
  Aug 02, 2008 - 05:05AM

  allen099

  says

  Sorry Jason . Those are the Mac's I'm accustomed to dealing with. Call back, and they will overnight you one if you complain.

• 
  Aug 02, 2008 - 05:06AM

  raygun01

  says

  Is this a common issue allen099?

• 
  Aug 02, 2008 - 05:08AM

  bigepaz

  says

  oh no! mac Fail!

• 
  Aug 02, 2008 - 05:09AM

  Phillip

  says

  I wish I had a Mac Pro. But I'm happy with my Aluminum iMac

• 
  Aug 02, 2008 - 05:11AM

  raygun01

  says

  bigepaz is you Mac Pro pretty quiet typically? This thing was like CRAZY loud.

• 
  Aug 02, 2008 - 05:12AM

  RogueTess

  says

  nooooooo!!!!! Can you kick the tires?

• 
  Aug 02, 2008 - 05:12AM

  allen099

  says

  it's not a common issue on this one. It was on the PMG5 with liquid cooling. Do you know where it's coming from?

• 
  Aug 02, 2008 - 05:13AM

  allen099

  says

  take your HDD's out, and start it up. also unhook your AP/BT card

• 
  Aug 02, 2008 - 05:13AM

  allen099

  says

  oh, and it will be loud until you put the plastic cover on

• 
  Aug 02, 2008 - 05:14AM

  raygun01

  says

  I'll take those drives out... no ap/bt cards so that's no issue.

• 
  Aug 02, 2008 - 05:14AM

  allen099

  says

  ok, np. i'll be around in the Plurk neigborhood here waiting for the suspense

• 
  Aug 02, 2008 - 05:16AM

  allen099

  says

  you may be experiencing a PSU failure btw..(i know you dont need me to tell you that )

• 
  Aug 02, 2008 - 05:18AM

  Rafa	I had insomnia, so I'm gonna wait to see what happens as well.

• 
  Aug 02, 2008 - 05:17AM

  bigepaz

  says

  my Mac Pro is pretty crazy quiet.

• 
  Aug 02, 2008 - 05:18AM

  raygun01

  says

  removing all extra drives works... Question: Since there's no "cable" is cable select wrong for the drives?

• 
  Aug 02, 2008 - 05:19AM

  raygun01

  says

  (oh and thank you!!!!)

• 
  Aug 02, 2008 - 05:18AM

  allen099

  says

  no

• 
  Aug 02, 2008 - 05:20AM

  allen099

  says

  there is no cable, but the connections are like PC MLB's...the controllers are on the board

• 
  Aug 02, 2008 - 05:21AM

  allen099

  says

  so, no burning smell without drives? smell each drive near the SATA connection...also sniff near the PSU on the bottom..

• 
  Aug 02, 2008 - 05:22AM

  ktreb

  thinks

  "sniff near the PSU on the bottom" is kind of funny. I know...it's juvenille.

• 
  Aug 02, 2008 - 05:24AM

  Rafa	I know this is a terrible thing to happen with a brand new machine, but I laughed @ "sniff near the PSU"

• 
  Aug 02, 2008 - 05:24AM

  ktreb

  Sorry.

• 
  Aug 02, 2008 - 05:24AM

  allen099

  says

  i figured it would get some smiles . just trying to help raygun01's karma

• 
  Aug 02, 2008 - 05:24AM

  raygun01

  says

  no burning smell at all without the drives...

• 
  Aug 02, 2008 - 05:25AM

  raygun01

  says

  (now pull the PSU's finger)

• 
  Aug 02, 2008 - 05:24AM

  allen099

  says

  ok, keep the machine on for a few mins, keep the plastic on (w/o aluminum door)

• 
  Aug 02, 2008 - 05:25AM

  Rafa	you're the joker trying to help the dark knight, allen099

• 
  Aug 02, 2008 - 05:25AM

  raygun01

  says

  No burning smell near the bottom either.

• 
  Aug 02, 2008 - 05:26AM

  allen099

  says

  it may be thermal paste between processors and MLB...i have witnessed that on new machines, rarely though

• 
  Aug 02, 2008 - 05:25AM

  raygun01

  says

  Could an improperly pin'd drive been the cause? In other words, if the drives were set to Cable Select and they shouldn't be..

• 
  Aug 02, 2008 - 05:26AM

  raygun01

  says

  could that be a cause?

• 
  Aug 02, 2008 - 05:27AM

  allen099

  says

  nope, that shouldn't cause it because the SMC (sys mgmt controller) is very good..smart about that

• 
  Aug 02, 2008 - 05:27AM

  raygun01

  says

  (doesn't seem like it could, but I'm not positive either)

• 
  Aug 02, 2008 - 05:28AM

  raygun01

  says

  hmmm then that's bizarre.

• 
  Aug 02, 2008 - 05:28AM

  allen099

  says

  you may want to reset SMC by doing the second part of this: support.apple.com/kb/HT1806 -- where it says "another way..."

• 
  Aug 02, 2008 - 05:33AM

  raygun01

  says

  Looks like it reset when I unplugged it to remove the drives. I'll do it again to be safe.

• 
  Aug 02, 2008 - 05:35AM

  raygun01

  says

  Quick question: With 3 other drives, what mode do u recommend I put them in? M/S/CS/nothing?

• 
  Aug 02, 2008 - 05:35AM

  raygun01

  says

  I *thought* CS made the most sense, but then we see what happened!

• 
  Aug 02, 2008 - 05:35AM

  allen099

  says

  you can do nothing..and it will self-assign depending on the slot they're in

• 
  Aug 02, 2008 - 05:35AM

  allen099

  says

  and no worries about the questions. keep pelting me with 'em. this is what i love to do

• 
  Aug 02, 2008 - 05:37AM

  raygun01

  says

  Seriously, thanks for helping me! Completely appreciated. In your opinion, is the whole "burning" thing just a fluke?

• 
  Aug 02, 2008 - 05:37AM

  raygun01

  says

  No big deal at this time? I guess if it becomes a big deal, its covred under warranty.

• 
  Aug 02, 2008 - 05:38AM

  allen099

  says

  did you put all the drives back in, and no more burning?

• 
  Aug 02, 2008 - 05:38AM

  allen099

  says

  and you have 14 days to return for a brand new one (sometimes they give you longer)...otherwise 1 yr warranty

• 
  Aug 02, 2008 - 05:40AM

  allen099

  says

  I will be your resident genius if you'd like

• 
  Aug 02, 2008 - 05:43AM

  RogueTess

  is

  happy to hear the new toy is running quietly. I can now go to sleep without anxiety.

• 
  Aug 02, 2008 - 05:48AM

  raygun01

  says

  All drives in - fan noise issue again at which point I shut it down quickly to avoid said burning.

• 
  Aug 02, 2008 - 05:49AM

  raygun01

  says

  I'll now try each drive alone to see if maybe it's one drive that causing it.

• 
  Aug 02, 2008 - 05:50AM

  allen099

  says

  alright. put one drive in at a time...

• 
  Aug 02, 2008 - 05:50AM

  allen099

  says

  once you've figured out which drive it is, just put that one drive alone into the first SATA slot..see if it happens again

• 
  Aug 02, 2008 - 05:50AM

  allen099

  says

  if it doesnt happen, but a new drive into the same SATA slot where the first drive was that started the fans/burn

• 
  Aug 02, 2008 - 05:51AM

  allen099

  says

  lol you got it from here. i dont need to say a word

• 
  Aug 02, 2008 - 05:57AM

  raygun01

  says

  So I'm not sure if you've heard me dog on Seagate about a drive issue with them over the past 80 mos...

• 
  Aug 02, 2008 - 05:57AM

  raygun01

  says

  Long story short, new drive failed, replacement failed, replacement failed...

• 
  Aug 02, 2008 - 05:56AM

  raygun01

  says

  they sent me a drive now 3 times larger than the one I bought b/c of my issues. It worked in my old machine.

• 
  Aug 02, 2008 - 05:58AM

  raygun01

  says

  Guess which drive is causing the weirdness? The replacement of a replacement of a replacement of a failed drive. wow.

• 
  Aug 02, 2008 - 05:57AM

  allen099

  says

  yes, I have to be honest and tell you that SeaGate and LaCie have the highest failure rates in the industry

• 
  Aug 02, 2008 - 05:58AM

  allen099

  says

  sorry to hear about the problem...hopefully you have a backup. Random question, but does that drive work ok in the G4?

• 
  Aug 02, 2008 - 05:58AM

  raygun01

  says

  All other drives work together fine... plug that one drive in, no startup chime, fan turns on, you know the rest.

• 
  Aug 02, 2008 - 05:59AM

  raygun01

  says

  oh and by 80 mos I meant 8

• 
  Aug 02, 2008 - 06:00AM

  allen099

  says

  yeah 80 months might be a long time for a manufacturer to duke it out with you

• 
  Aug 02, 2008 - 06:02AM

  raygun01

  says

  yes works fine in the G4, tho I only got it a few weeks ago so I wasnt using it for anything b/c of new computer coming soon.

• 
  Aug 02, 2008 - 06:03AM

  allen099

  says

  cool, well looks like issue resolved

• 
  Aug 02, 2008 - 06:04AM

  allen099

  says

  enjoy the Mac Pro! Octo-Core to the rescue.

• 
  Aug 02, 2008 - 06:06AM

  raygun01

  says

  I think I figured it out!

• 
  Aug 02, 2008 - 06:07AM

  ktreb

  Wow, Plurk...bringing people with tech issues together...

• 
  Aug 02, 2008 - 06:08AM

  raygun01

  says

  hahaha totally.

• 
  Aug 02, 2008 - 06:07AM

  raygun01

  says

  So I think when I inserted the drive into the mac pro slot, a few of the pins bent slightly and are touching another pin.

• 
  Aug 02, 2008 - 06:09AM

  raygun01

  says

  Crossing fingers as I'm about to power up to see...

• 
  Aug 02, 2008 - 06:08AM

  allen099

  says

  awesome. got a flathead screwdriver?

• 
  Aug 02, 2008 - 06:11AM

  raygun01

  says

  Success! Problem solved.

• 
  Aug 02, 2008 - 06:12AM

  raygun01

  says

  phew! Thanks for everything allen099!! Have a shot on me!

• 
  Aug 02, 2008 - 06:12AM

  raygun01

  says

  I just wish I knew exactly how those pins bent... very bizarre. i was being overly cautious with those things.

• 
  Aug 02, 2008 - 06:14AM

  raygun01

  says

  although none of the drives are mounted. I swear... I know just enough to get myself in trouble.

• 
  Aug 02, 2008 - 06:15AM

  allen099

  says

  lol well good job detective . yeah can't really bend them on the way into the Mac Pro..it slides right in. Ahh well. Crisis averted.

• 
  Aug 02, 2008 - 02:24PM

  stkxppro

  says

  oh......that stinks

• 
  Aug 02, 2008 - 02:27PM

  Khaled

  so is it called a Lemon ? HA