raygun01 Aug 02, 2008 05:03AM Juuuust great. Plug in and turn on Mac Pro... Fan turns on insanely loud and I smell something burning. Rotten apple.
allen099 says Aug 02, 2008 05:05AM Sorry Jason . Those are the Mac's I'm accustomed to dealing with. Call back, and they will overnight you one if you complain.
raygun01 says Aug 02, 2008 05:11AM bigepaz is you Mac Pro pretty quiet typically? This thing was like CRAZY loud.
allen099 says Aug 02, 2008 05:12AM it's not a common issue on this one. It was on the PMG5 with liquid cooling. Do you know where it's coming from?
allen099 says Aug 02, 2008 05:14AM ok, np. i'll be around in the Plurk neigborhood here waiting for the suspense
allen099 says Aug 02, 2008 05:16AM you may be experiencing a PSU failure btw..(i know you dont need me to tell you that )
raygun01 says Aug 02, 2008 05:18AM removing all extra drives works... Question: Since there's no "cable" is cable select wrong for the drives?
allen099 says Aug 02, 2008 05:20AM there is no cable, but the connections are like PC MLB's...the controllers are on the board
allen099 says Aug 02, 2008 05:21AM so, no burning smell without drives? smell each drive near the SATA connection...also sniff near the PSU on the bottom..
ktreb thinks Aug 02, 2008 05:22AM "sniff near the PSU on the bottom" is kind of funny. I know...it's juvenille.
Rafa Aug 02, 2008 05:24AM I know this is a terrible thing to happen with a brand new machine, but I laughed @ "sniff near the PSU"
allen099 says Aug 02, 2008 05:24AM i figured it would get some smiles . just trying to help raygun01's karma
allen099 says Aug 02, 2008 05:24AM ok, keep the machine on for a few mins, keep the plastic on (w/o aluminum door)
allen099 says Aug 02, 2008 05:26AM it may be thermal paste between processors and MLB...i have witnessed that on new machines, rarely though
raygun01 says Aug 02, 2008 05:25AM Could an improperly pin'd drive been the cause? In other words, if the drives were set to Cable Select and they shouldn't be..
allen099 says Aug 02, 2008 05:27AM nope, that shouldn't cause it because the SMC (sys mgmt controller) is very good..smart about that
allen099 says Aug 02, 2008 05:28AM you may want to reset SMC by doing the second part of this: support.apple.com/kb/HT1806 -- where it says "another way..."
raygun01 says Aug 02, 2008 05:33AM Looks like it reset when I unplugged it to remove the drives. I'll do it again to be safe.
raygun01 says Aug 02, 2008 05:35AM Quick question: With 3 other drives, what mode do u recommend I put them in? M/S/CS/nothing?
raygun01 says Aug 02, 2008 05:35AM I *thought* CS made the most sense, but then we see what happened!
allen099 says Aug 02, 2008 05:35AM you can do nothing..and it will self-assign depending on the slot they're in
allen099 says Aug 02, 2008 05:35AM and no worries about the questions. keep pelting me with 'em. this is what i love to do
raygun01 says Aug 02, 2008 05:37AM Seriously, thanks for helping me! Completely appreciated. In your opinion, is the whole "burning" thing just a fluke?
raygun01 says Aug 02, 2008 05:37AM No big deal at this time? I guess if it becomes a big deal, its covred under warranty.
allen099 says Aug 02, 2008 05:38AM and you have 14 days to return for a brand new one (sometimes they give you longer)...otherwise 1 yr warranty
RogueTess is Aug 02, 2008 05:43AM happy to hear the new toy is running quietly. I can now go to sleep without anxiety.
raygun01 says Aug 02, 2008 05:48AM All drives in - fan noise issue again at which point I shut it down quickly to avoid said burning.
raygun01 says Aug 02, 2008 05:49AM I'll now try each drive alone to see if maybe it's one drive that causing it.
allen099 says Aug 02, 2008 05:50AM once you've figured out which drive it is, just put that one drive alone into the first SATA slot..see if it happens again
allen099 says Aug 02, 2008 05:50AM if it doesnt happen, but a new drive into the same SATA slot where the first drive was that started the fans/burn
raygun01 says Aug 02, 2008 05:57AM So I'm not sure if you've heard me dog on Seagate about a drive issue with them over the past 80 mos...
raygun01 says Aug 02, 2008 05:57AM Long story short, new drive failed, replacement failed, replacement failed...
raygun01 says Aug 02, 2008 05:56AM they sent me a drive now 3 times larger than the one I bought b/c of my issues. It worked in my old machine.
raygun01 says Aug 02, 2008 05:58AM Guess which drive is causing the weirdness? The replacement of a replacement of a replacement of a failed drive. wow.
allen099 says Aug 02, 2008 05:57AM yes, I have to be honest and tell you that SeaGate and LaCie have the highest failure rates in the industry
allen099 says Aug 02, 2008 05:58AM sorry to hear about the problem...hopefully you have a backup. Random question, but does that drive work ok in the G4?
raygun01 says Aug 02, 2008 05:58AM All other drives work together fine... plug that one drive in, no startup chime, fan turns on, you know the rest.
allen099 says Aug 02, 2008 06:00AM yeah 80 months might be a long time for a manufacturer to duke it out with you
raygun01 says Aug 02, 2008 06:02AM yes works fine in the G4, tho I only got it a few weeks ago so I wasnt using it for anything b/c of new computer coming soon.
raygun01 says Aug 02, 2008 06:07AM So I think when I inserted the drive into the mac pro slot, a few of the pins bent slightly and are touching another pin.
raygun01 says Aug 02, 2008 06:12AM I just wish I knew exactly how those pins bent... very bizarre. i was being overly cautious with those things.
raygun01 says Aug 02, 2008 06:14AM although none of the drives are mounted. I swear... I know just enough to get myself in trouble.
allen099 says Aug 02, 2008 06:15AM lol well good job detective . yeah can't really bend them on the way into the Mac Pro..it slides right in. Ahh well. Crisis averted.