| Shai Coggins | feels | disappointed. When sales showed me the sewing machine yesterday, it had an auto threader. When I set up mine, it doesn't.  Shop won't even |
Jul 24, 2008 -
07:58AM
| Shai Coggins | feels | disappointed. When sales showed me the sewing machine yesterday, it had an auto threader. When I set up mine, it doesn't. Shop won't even |
| Shai Coggins | says | |
| Monnie | I think you should return it |
| Shai Coggins | says | jayme Yeah. If they at least offered to do something about it (store credit, etc), I would've been okay with it. But, now... Bad taste. |
| Shai Coggins | says | monnie You think so? I feel like returning it, out of principle. |
| Monnie | I agree with Jayme - You could return it and try and find one at another store. It might even be cheaper - or have better service.  |
| Monnie | I think you know already that a bad experience customer service wise means that more people will know about it than if they helped you |
| Monnie | You know that Spotlight have sewing workshops sometimes? |
| Shai Coggins | says |  |
| Sasha | says | that's sad. |
| Monnie | *giggles*  |
| Monnie | Sometimes they have creative classes or demonstrations. If you're not already a VIP member you should register (discounts too!) |
| Shai Coggins | says | angelisophia I do feel bad about it. I really would've felt differently if they handled this situation in a much better way. |
| Shai Coggins | says | angelisophia That's the thing. Left a bad taste for sure with me. Was a loyal customer there. Now, this. |
| Shai Coggins | says | Grumba Wish I can say that to their face.  |
| Shai Coggins | says | jayme seems like it. Don't want to be jaded, though. But,  |
| Monnie | Sounds like probably not if all they said was 'return it if you're unhappy' |
| Shai Coggins | says | monnie Yeah - that really got to me.  |