MackCollier asks Let's say u r a brand manager for the Nikon Coolpix line. You find this blog post, how do you react?

definitely would thank them. maybe add a section on nikon.com to showcase user testimonials with a blockquote and a link back!

Jul 16, 2008 - 18:41

swoodruff

says

maybe ask Josh if he'd like to be part of Flickr group - Cool CoolPixers. Upload your best Nikon shots.

Jul 16, 2008 - 18:42

says

yeah, I'd use it as a reference in a post about camera options, possibly digg the article and link to it off of our blog or from tweet

Jul 16, 2008 - 18:43

acnatta - digg would be cool but this is a bit too specific and won't perform well on digg. if your goal here is just for user appreciation

Jul 16, 2008 - 18:44

then digg isn't the way to do it, sadly. a comment expressing thanks is probably the most viable method for that.

Jul 16, 2008 - 18:44

Jane Chin

others have listed great ideas; if I were Nikon I'd definitely do SOMETHING, at least acknowledge the post.

Jul 16, 2008 - 18:45

right. responding shows that you're listening and gives the customer more trust/faith in your brand. so something should definitely be done.

Jul 16, 2008 - 18:46

on the other hand, if nothing was done, there's no harm here, but responding shows new readers that nikon is receptive to feedback

Jul 16, 2008 - 18:47

asks

wouldn't you want them to coment on the blog itself then tamar?

Jul 16, 2008 - 18:47

and that would make new buyers excited that nikon is listening to the "small people"

Jul 16, 2008 - 18:48

acnatta, that's exactly what i suggested in this plurk thread. digg is definitely not the right medium for it though.

Jul 16, 2008 - 18:49

yeah, I saw that comment...

Jul 16, 2008 - 18:50

maybe something that was focused at photographers, pros and amateurs

Jul 16, 2008 - 18:50

ok, wasn't sure

my 2 big points are that it's good to comment and it's good to link out from an official nikon site. empowerment!

Jul 16, 2008 - 18:50

having gone to an art school and knowing how many folks shoot for fun and profession, a topical site would be a great place to point out pts

Jul 16, 2008 - 18:50

NeerajKA

says

If you have written or know about any other positive reviews, link to them in a supportive comment.

Jul 16, 2008 - 18:51

yeah, you'd want to strengthen the brand with as many positive reviews as possible

Jul 16, 2008 - 18:51

agreed tamar

Jul 16, 2008 - 19:06

says

I would thank him via email, post a message in the comments and consider offering him some perks when he wants to upgrade down the road

Jul 16, 2008 - 19:07

says

sort of like this twurl.cc/2st

Jul 16, 2008 - 19:08

CUHRIZAY

sometimes a simple acknowledgement makes the strongest statement.

Jul 16, 2008 - 19:13

herb

says

now the real question, is the brand manager (or *someone* at Nikon) searching for these types of things so the *can* do something?

Jul 16, 2008 - 19:17

that would be the big question, wouldn't it Herb?

Jul 16, 2008 - 19:18

MackCollier

says

Great and amazing ideas guys, keep em coming!

Jul 17, 2008 - 01:58

p.s. i like nikon

Jul 17, 2008 - 02:34

says

I do too, I have several

Jul 17, 2008 - 02:34

says

I was a photographer in a previous life

Jul 17, 2008 - 18:31

so was i! i have a few DSLRs that i used to spend a lot more time with, but i got involved with this industry and haven't turned back!

Jul 17, 2008 - 18:32